Frequently asked questions

For personal use, no account is required — install the extension and start encrypting instantly. For team features (shared keys, admin dashboard, audit logs), you'll need an organization account. Start a 14-day free trial with no credit card required.

Any text-based content — passwords, API keys, personal notes, emails, project details, or confidential communication. If it's text in a browser, you can encrypt it with one click.

Yes — in their web versions. Locki runs inside your browser and works seamlessly with Slack, Jira, Gmail, Google Docs, Confluence, Notion, GitHub, and virtually any other web app.

Locki is available for Chrome, Edge, Firefox and Safari. Chromium-based browsers such as Brave and Opera install it from the Chrome Web Store.

For questions or support, contact us anytime at contact@lockisecurity.com. We usually respond within 24 hours.

Locki uses AES-256-GCM. Encryption happens entirely in your browser, so only ciphertext ever leaves your device — the app you post in never sees the original text.

Only people who have the same key can decrypt a message. Team keys are handed out by admins through groups in the dashboard. Without the key, the text stays unreadable to everyone else, including the app it was posted in.

Locki Keys are AES-256 encryption keys that protect your data. Personal keys stay in your browser. Organization keys are managed by admins through the dashboard and synced to authorized team members automatically.

Encryption and decryption happen in your browser with AES-256-GCM, so the content you protect never reaches Locki. Team keys are stored encrypted on our servers and delivered only to signed-in members who have access. Personal keys never leave your browser.

Admins create and manage encryption keys in the admin dashboard. Keys are stored encrypted on our servers using AES-GCM and distributed to team members automatically when they sign in. Members never see raw key material — just the ability to encrypt and decrypt.

For personal keys: if lost, any data encrypted with those keys becomes permanently inaccessible — Locki cannot recover them by design. Export key backups from the extension panel. For org keys: admins can rotate keys from the dashboard and redistribute new versions. Previous encrypted content remains accessible as long as the original key version is retained in the dashboard.

Yes. Admins can create groups, assign users to groups, and scope encryption keys to specific groups. This means a finance team can have keys that the engineering team never sees — and vice versa.

Audit logs capture every security-relevant event: who encrypted or decrypted data, which key was used, when and where (web app URL), and whether the action succeeded. Logs are retained per organization and can be filtered by actor, action, or time period.

Personal use is free — forever. The Teams Pro plan is $69/month per organization, and includes a 14-day free trial with no credit card required. Enterprise pricing is available on request.

When you create an organization, a 14-day free trial starts automatically — no credit card required. Your team gets full access to all Teams Pro features. If you don't add a payment method, the trial simply ends and your team can continue using the free personal features without interruption.